UrthBox is a new food subscription box focused on delivering healthy snacks every month. I saw a review of a great box and just knew I had to sign up! UrthBox helps you discover safe, healthy and natural products from trustworthy brands that you can purchase at your local stores or at the UrthBox Shop. You’ll get foods, beverages, snacks, personal care products that are non-GMO, Organic and All Natural focused right to your door every month. [note that not every item is non-GMO, etc. I think the wording needs to be more clear!]. FYI there are just around 10 hours left to sign up for your first box!
The Description: Every month get 12-15 fantastic full size products that must pass strict ingredient, sourcing, calorie, nutrition and manufacturing standards. Select from Classic, Gluten-Free, Vegan, or Diet Box Options.
The Price: $25 per month down to $19 per month on a 6 month plan
March Urthbox Review
My first UrthBox of a six month subscription! It was totally packed full. Love that!
The Info card isn’t really anything to write home about. I also got a coupon towards my first shop order, but I don’t see that their shop is actually up and running.
This looked like a great box!
Eco-Dent Daily Rinse Sample
purAbsorb Iron I prefer liquid iron when I do take it, and I love that these are individual packs. Hope they sell it that way, because the liquid iron is only good for so long when you open it usually.
Hemp Hearts – The kids loves these for their oatmeals, Salba Chia Seed Boost – I stir these in anything (I’ve tried both these before and they are great superfood kind of additives!)
Cranberry Almond Raw Cookie (I can’t see the brand name) – It was alright!
Shelton’s Jalapeno Turkey Stick – Unfortunately I have to save this one right now and can’t eat it. I want to soooo badly! It sounds delicious.
Snikkidy Baked Fries, Chic-a-Peas sea salt roasted chickpeas, Snappea Crisps, Beanfields Pico de Gallo. I’ve tried all of these before except for this specific brand of roasted garbanzos. My aunt loves them sooo much I always save mine for her. Everything else went in the snack bin.
Unreal “The Double One” x3 – Why they don’t just call it a peanut butter cup is beyond me. It was good. Much better than the last thing of theirs I tried. These went in mommy’s special snack bin (no babies allowed!).
Neo Water and Svelte Cappuccino Protein Shake. Of course the coffee-thing went directly in the pile for my husband. I don’t understand the special water thing still. I have a pur filter and I’m way too cheap/ornery to change what I do on the water front!
I liked my first UrthBox! I didn’t do a breakdown on this one: I think the value is about even to or a tad more than what I paid for it! It is a much better box with more usable items and far better value than some other similar boxes of the same price point that start with a C. You can visit Urthbox to subscribe or find out more!
Comments
These guys are scamming a bit, they get their products for free and the suppliers actually pay them $1,500 to be able to get their products in the box, so it is much more of a marketing scheme, some of the products are discontinued, taken from the shelves of the big stores. They make money on both ends, again, they get these products for free. Only the companies that will give them their products for free and pay $1,500 to Urthbox for this marketing, get their products in the box.
UrthBox has illegal policies and procedures. Buyer beware. Even though you do not see it on the checkout page, they automatically renew subscriptions without a consumer’s knowledge or consent and then reuse to reverse the charges I’ve they are discovered. If they do reverse, it’s only a partial refund, which is also illegal.
I have never dealt with such an unprofessional company in my life, nor have I ever went out of my way to slander a company. If you get the box and don’t like it (I was very displeased with the high sodium “healthy’ food snacks, really dissatisfied with the contents also) like myself, it is near impossible to unsubscribe. First of all I bought a groupon to try this box, and then they automatically charged me in addition to the group on, would not refund me, would not respond to my numerous emails or voicemails. Conveniently they had responded immediately when I had asked them when it was coming but avoided the cancellation or the removal of this subscription.. I had to get a new credit card because they kept billing me.
Yes I had a similar experience with this sleezy company. They get their hands on your credit card info and then automatically start charging your card without permission . The trial size bags of chips are not worth the 40 dollar charge my any means,
BEWARE! I was “gifted” a voucher and had to give a credit card number to “activate” it. Received my three boxes, and just discovered they charged my card a whopping $72! When I called the company, the service rep said there was nothing he could do about it because it wasn’t showing up in their system but he was sure it would be reversed if I hadn’t ordered anything. WRONG! Don’t do anything with this company! There’s no way on their website to de-activate your account or delete your credit card! THEY’RE A RIP OFF!
Make sure you dispute with your credit card company!!
NEGATIVE REVIEW….Please beware…and read all of the NEGATIVE reviews before doing business with this company. I purchased a 6 month trial membership using a Groupon coupon. I had to call to initiate the service and was told I had to give them my credit card number first, for their files. When I expressed my hesitancy at doing this, TRAVIS, the production manager, told me that their “system couldn’t process delivery orders without this information.” He reassured me that once the trial membership was over, no unapproved charges would be made to my account for continued services unless I specifically wanted to do so. LIE LIE LIE…! After the 6 month trial, they proceeded to help themselves to $115 of my money. I immediately began calling them; there company recording always asked for me to “call back during business hours.” Seriously? M-T-W, 9-5 are not business hours? They did not return any of the messages I left, nor did they respond to any of my emails, until I left a NEGATIVE REVIEW on their website, which, they have since removed. They want to send a partial refund, citing that since the Sept. delivery had already been made, they would be charging me for that. IT IS AGAINST FEDERAL LAW FOR ANY COMPANY TO SEND UNORDERED MERCHANDISE TO A CONSUMER, AND THEN DEMAND PAYMENT. This is what they are doing to many customers. That’s alot of money they are taking from trusting customers. They are dishonest…do not deal with them. You will regret it. You can find better products at your local health food store.
Please make sure to call your cc company to dispute. I just had a similar experience with escape monthly and a “non-renewing voucher”
Same thing happened to me! Their business practices are fraudulent and illegal. BEWARE!
Same thing happened to me.. unbelievable
I had a similar experience with Living Social. I was required to give my credit card info, even though it said this would not be used unless I wanted to renew. Well, surprise, surprise! I got a $102. charge on my credit card. I’ve been trying to cancel for the past few days, and they say it’s impossible. Very unscrupulous company. Stay away!
Be aware!!!! Urthbox is a very dishonest company. Be very careful when purchasing. Do research. There are many other companies out there that will treat you better as a customer. other companies include: Graze Nibblr Nature Box Mouth I recommend giving these other companies a try first!!!
This company has the worst customer service ever.
I just moved and I changed my address on the website the only place you can change it. I get the tracking info for my August boxes, I’m subscribed to three boxes, and I check to see where my boxes are. Tracking info says they’ve been delivered, they shipped them to the old address though.
Obviously I’m pretty disappointed so I email them letting them know what happened. They respond saying that I should have emailed them to change my shipping address and that if I want my August boxes I will have to pay $6 more per box for them to be shipped to the correct address, the address that I had already changed on their website which says NOTHING anywhere as far as having to email them to change your shipping location.
I let them know that I thought it was pretty messed up how they were handling this situation considering it was their error and their website issues that caused it to happen. To which they let me know that they would be adding a note to their website to email them if you need to change your shipping address. Yet are still requiring that I pay them another $18 on top of the already $70+ that I paid for my August boxes.
Now they’ve stopped responding to me and are censoring me from their Facebook page.
This is a terrible company with terrible standards, they will not last long.
Hi Brandy! What size is the box that you received? Also is this one the classic box?
I contacted Urthbox about it (I got my subscription before they started having sizes) and they said it was the medium. That one is the Classic box, and I reviewed the Diet box in April!
Hi Kim,
Mommy to be here…I have had the WORST customer experience with Urthbox. Approximately 5 minutes after I placed my order, I emailed customer service and asked them to change my 3 month subscription to a 1 month. Travis, a manager there, replied they couldn’t since the subscription already started. At that point, I simply asked for a refund. Their website says that they can give you a refund provided the item hasn’t shipped. He claims they shipped my item in the hour that I placed my order. Yet, a month later I still haven’t received a thing. I asked for shipping/tracking information. Nothing. The point is my item wasn’t shipped and they had no problem charging my card.
Their terms are sketchy. And customer service is lacking. I wouldn’t recommend this product to anyone.
Anyone else have a similar experience?
Buyer beware! If you are thinking of trying an UrthBox via a discounted service such as Living Social as I did, be sure to pay close attention to your email or you will surely be paying close attention to your wallet. The fine print in the Living Social offer read that there would be no auto-renewal, however, upon returning from a month away with no internet (nor smartphone), I had another package waiting for me and a $39.00 charge on my credit card statement. Upon calling them, UrthBox said they had sent an email that I never saw stating that, unless I let them know otherwise, they were going to enroll me in auto-ship. Although they did agree to cancel future shipments, they would not refund the charge for this unsolicited package. I believe this is a very sneaky business practice.
(Different Kim from the Kim above!!!)
🙁 That sucks. Thanks for commenting & letting us know.
Their website says claims to send full size products, but most of what is pictured clearly looks like sample size. Also I’m having trouble finding any reviews on their “diet box” and curios regarding the type of items included. Does anyone have info on that?
Hi Kim – Here’s my diet box review. Did you end up signing up?
… whoops
https://hellosubscription.com/2014/04/april-urthbox-review-diet-version-coupon-healthy-food-subscription-box/
My box had some different items than yours in it.
What did you get? And which box did you have? (Classic etc). Very curious!!
I have the classic box. I did not receive the chickpeas or the hemp hearts. Instead of the hemp hearts I got an additional two packs of chia seeds (sad about this because I would have loved to try the hemp hearts) and instead of the chickpeas I got a vegetarian jerky stick.
I think this looks like a great box!