As most of you know, there were many people unhappy about the inclusion of underwear and the towel wrap in the February POPSUGAR Must Have Box.
I wanted to update you on the resolution that Pop Sugar gave to those who were, um, too large to use these items. I did write a note suggesting that it was sort of uncool to include the sized items when the subscription said it didn’t need to know our size. PopSugar offered to send these to me and I accepted.
I thought this was a really nice and sincere card. Pop Sugar impressed me with their handling of this issue. I have found that customer service is one of the biggest subscription box differentiators.
It put a smile on my face to get this box!
Navy Blue Plus size Hanky Panky Bikini
The pink robe was the replacement. I borrowed a friend’s white one – remember hubby has ours! The thing I appreciate most is that this robe is longer. It makes a big difference. I used the robe last night after my shower. Because there were no towels. Because the kids flooded the bathroom. Ahem.
If you want to sign up for Pop Sugar Must Have Box, you can use my link! (thanks!) Use code SAVE5PSMH to save $5! Don’t forget bout the luxury box! Is ANYONE getting it? Or are we all too scared??
So, there you have it! Did you get replacement items? What did you think?
I know not everyone was able to get these replacement items, so I’m giving away the Navy Blue Hanky Panky Panty! Giveaway ends 11:59pm 4/03. As usual I have provided a free entry option as well as a couple choices for extra entries.
a Rafflecopter giveaway
Comments
Love to hear about the surprises in the boxes.
Very cool. I really like how they did this.
I just stopped my Must Have box the month before. I loved their boxes, it’s just not in the budget right now.
Thanks!
popsugar always comes out with fun boxes!
i loved the Revlon Just Bitten Kissable Balm Stain in Crush
I always love seeing what Popsugar comes up with for their boxes!
can’t wait to see what you get next month in your popsugar box
I think it would make an excellent anniversary or valentine present!
ooh, that luxury box looks super nice and fancy!
It is very nice that they did fix this, I imagine some companies would not. Goes to show it doesn’t hurt to ask.
I wish I would of complained about the sized items. I just gave mine away since they weren’t going to fit.
Can’t wait to see what you get next month in your popsugar box!
I love the new subscription boxes. You always get great items each month.